Release wave 1, which will occur between April and September 2025, will primarily focus on automation and AI capabilities across those Microsoft products and services. The upcoming slate of ...
News Microsoft's Massive First Patch of 2025 Includes 8 Zero-Day Flaw Fixes By Chris Paoli 01/14/2025 Microsoft’s first Patch Tuesday of 2025 has arrived, and it's a big one. Microsoft addressed ...
Explore our upcoming and previous half-day virtual summits, where you can learn what's most important in driving the technical goals of your organization forward. Each summit consists of three ...
What if you could reduce your Contact Center costs significantly without sacrificing performance or customer experience? Our new report, AI for Contact Center Cost Reduction, reveals how AI can ...
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Microsoft announced the general availability of its new unified contacts experience for Microsoft Teams and Outlook, streamlining contact management across its collaboration tools. The unified ...
UJET's unified, AI-powered Contact Center as a Service (CCaaS) & Workforce Management Management (WFM) platform empowers organizations of any size to deliver exceptional customer experiences and ...